SHIPPING POLICY

Delivery

Delivery takes 3 to 5 working days from the date your order is dispatched.

Your order may be subject to import duties and taxes once the shipment reaches your destination country. Parfait Amour is not responsible for these charges; if they apply, they are payable by you as the customer.

How will I be informed about my order status?

Once your order has been dispatched, you will receive email notifications about your parcel's progress.

If you have not received your order within 7 days of receiving your dispatch confirmation email, please contact us at contact@parfaitamour.fr with your name and order number so we can look into it.

Refunds, returns and exchanges

Read our returns policy here.

If your order arrives damaged, please email contact@parfaitamour.fr as soon as possible with your order number and a photo of the item. We handle these issues on a case-by-case basis and will do our best to find a satisfactory solution.

If you have any other questions, please contact us at contact@parfaitamour.fr.